Immersive event is a new trend in the event
industry. A famous event named RAIN ROOM was first presented at the
Barbican in London (2012) and then at the museum of modern Art, New York
(2013). Some visitors waited for 9 hours for just 10 experiencing time at the
Museum of Modern Art(MOMA) in New York and similar enthusiasms appeared in
London that someone claimed that he waited for more than 12 hours. In
2015, it was premiered in Asia at the yuz museum Shanghai from 1/9 -
31/12. Rain Room is a major installation by the artists Random
International. Why RAIN ROOM attracted so many visitors and becomes the
miracle event?
RAIN ROOM is a large -scale environment of
perpetually falling water that ceases wherever a person walk. From theory
of experience economy from Pine and Gilmore (1999), RAIN ROOM is a
case of creating immersive experience for consumers. However, he
emphasised that consumers can be immersed in an experience but still be passive
recipients of the experience. So, what are the touch points added to encourage
it to be more interactive? Firstly, the technology called 3D trace and
camera positioning equipment which ensure RAIN ROOM responds to the presence
and behaviour of its paticipants, offering them a surreal environment and
unique relationship with water. Actually, this motivation point satisfies
the needs of uniqueness from consumers. What's more, social
media are helpful to move it becomes an active experience. Huge amounts of
selfies on Facebook and videos or pictures of RAIN ROOM having Hollywood-style
backlight... all of them are the reason of fear of missing out !!
Successful experience economy achieved the results of sold almost 20,000
tickets before 31/8/2015 for RAIN ROOM in Shang Hai.
Someone worried about if visitors will lose
attention for no big changes in different places. Random International
shows the events ' experimental significance. It can relate to the cultural
system: voices and smells from rain are different in places all over
the world. RAIN ROOM is an art to show person and rain within light and
shadow. People will react in many ways for the rain because of different
life environment and life experience which included in aesthetic principles of
ideology. Therefore, at this level, I believe RAIN ROOM success in four
dimensions of brand experience: consumer will have a strong impression
on five senses. The surreal environment will bring strong emotions or
feelings. People and society will be brilliant to think about human
action in nature in art ways through engaging physical actions in the event.
RAIN ROOM even tries to help people
managing impression. Art and unique
environments is a new window to find ideal-self. For example, people in Shanghai may want to
impress ‘living in Shanghai, arts often arise suddenly’.
I really want to try it! This example is good!
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